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搬迁电话的主要功能解析

网址:www.vraity.com  2019-11-21  作者:admin    阅读:

一.电话咨询:   专人接待客户电话咨询,初步了解客户搬家日期、搬家路线、是否需要提供紙箱,及是否有贵重物品,如钢琴、保险柜等。   二.电话报价:   经电话咨询后,若需搬迁家俱不多,则属于小型搬家﹝约1~2车﹞,可利用电话报价。签定口头协议。   三.免費上门估价:   若为公司、厂矿、大型机关团体,需搬迁的家俱物品数量较多,则属于大型搬家,我公司则备有业务员,免費上门估价,并提供搬迁建议、解说及注意事项。   四.签定搬迁合同:   现场评估后可马上签定搬迁合同。   五.提供纸箱(除免费赠送外按成本价提供)   搬家前,如客户需要提供紙箱、胶带等包裝材料,均按成本价提供。   六.准时派车:   按家俱物品数量,分派合适的车辆及搬运工人,再按客户所指定的吉日吉时,人车准时到达。   七.定位服务:   按客户家俱物品分类,顺序上车;抵达新居后,再按客户指定位置,定位码放。   八.满意才付費:   搬迁完毕后,检查物品有无丢失及损坏现象,要让客户满意才付費。   九.损坏理赔:   搬迁过程中,如有不慎而导致家俱或任何物品损坏,我公司有专人负责接洽理赔事宜。
A. Telephone consultation: personnel reception customer telephone consultation, preliminary understanding customers move date, moving route, whether to need to provide the carton, and whether have the valuables, such as piano, safe, etc. Telephone quotation: after the telephone consultation, if need to move furniture is not very much, it is small move (about 1 ~ 2 car), can use the telephone quotation. Sign an oral agreement. 3. Free on-site evaluation: if the group for companies, factories and mines, large government, of the large number of furniture items need to be moved, belong to large move, my company is equipped with the salesman, free on-site evaluation, and make proposal for relocation, explanation, and matters needing attention. Signing the relocation contract: the relocation contract can be signed immediately after the on-site evaluation. Five. Provide carton (except for free at the cost price before the move, such as customer needs to provide the cartons, adhesive tape, such as packaging materials, are provided at the cost price. Six. Send on time: by the number of furniture items, dispatch appropriate vehicles and porters, again according to the customers' specified date ji, car arrive on time. Location service: according to the customer's furniture items, order the car. After arriving in the new house, click on the location of the customer. Only pay for satisfaction: after moving, check for loss and damage, and pay for customer satisfaction. Damage claim: in the process of relocation, if the furniture or any item has been damaged in the course of the move, the company has a special person to deal with the claims.

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